Frequently asked questions
Find quick answers about CodePreset products, licenses, digital downloads, updates, and order support.
What does CodePreset sell?
CodePreset sells digital WordPress products: themes, plugins, templates, and website assets for designers, developers, agencies, and site owners.
How do I receive my purchase?
After checkout, your files are available as instant digital downloads in your account and order confirmation.
Can I use products on client websites?
Yes, when the selected license allows it. Check the license information on the product page before using a product for client work.
Do products include updates?
Products are updated when compatible versions are available. Update access can vary by product and license, so review the product details before purchase.
What if a download link does not work?
Contact support with your order details and product name. We will verify the file and restore access as quickly as possible.
Do you offer refunds?
Because the products are digital files, refunds are handled according to the Refund and Returns Policy. If there is a technical issue, contact us first so we can help.
Can I request a specific theme or plugin?
Yes. Send us the product name or category you need and we will review it for the CodePreset catalog.
CodePreset curates premium WordPress themes, plugins, templates, and digital assets for creators who need faster launches and reliable tools.
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Email us: info@code-preset.com
Customer support hours:
Mon-Fri, 09:00–17:00 (UK time)